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Privacy Policy

I.- WHICH COMPANIES ARE RESPONSIBLE FOR THE PROCESSING OF MY PERSONAL DATA?

The companies responsible for the processing of your personal data are EVENT PARK GmbH, which operates BELANTIS – Das AbenteuerReich with registered office at Zur Weißen Mark 1, 04249 Leipzig, Germany, and Parques Reunidos Servicios Centrales, S.A., with registered office at Federico Mompou 5, Parque Empresarial Las Tablas, Edificio 1, Planta 3, 28050 Madrid, Spain, each acting individually as controllers and jointly as co-controllers (the "Controllers").

If you have any questions about the processing of your personal data or would like to request relevant parts of the joint controller's agreement, please contact the Data Protection Officer (DPO) at datenschutz@BELANTIS.de.

II.- FOR WHAT PURPOSE AND ON WHAT BASIS DO WE PROCESS YOUR PERSONAL DATA?

Controllers will process your personal data for the purposes set out below and in accordance with the purpose of the channel through which you provided your personal data:

I. Management of the purchase of products and / or services

When you purchase tickets through our online form, we process your personal data (first and last name, email address, telephone number, postal code, date of birth, payment method and transaction details of your purchase) in order to process your purchase and the payment of your products and/or services and to send you an email with the purchase confirmation, receipt and ticket. In addition, we will ask you for your age during the purchase process to ensure that you are at least sixteen (16) years old. This is necessary because, in accordance with European data protection legislation, we must obtain the consent of your parents/guardians if you are not over sixteen years of age to process your personal data. If you have purchased a product or service as part of promotions subject to certain conditions, please note that at the ticket offices of the park we may ask you to provide us with the appropriate documentation to verify compliance with these conditions (e.B. identity card, etc.). In these circumstances, this additional information will not be stored by those responsible. In addition, we will process your personal data in order to process (by telephone or e-mail) your requests to the data controllers and any incidents or complaints related to the product and/or service you have purchased, as well as to reach you by e-mail, SMS or telephone to inform you of any circumstances that could affect your visit (e.B weather conditions, safety, public health issues, etc.).

Lawfulness basis: The basis for this processing is the execution of the contract concluded with you as a result of your purchase of the respective product and/or service (terms of purchase). If you do not provide the required personal data, you will not be able to complete your purchase.

II. Management of bookings, contracts and event celebrations (birthday parties, weddings, first communions, corporate events, etc.)

If you book and purchase one of our events via our online booking form, we process your personal data (name, e-mail address, telephone number, whether you or your host are annual card holders, payment method, personal details in the proof of payment and transaction data of your booking) in order to manage your booking and process the payment of your desired event and to send you by e-mail your booking confirmation, the booking receipt and the corresponding To send documents for the celebration of your event. In addition, we will ask you for your age during the booking process to ensure that you are at least sixteen (16) years old. This is necessary because, according to European data protection legislation, we would have to obtain the consent of your parent/guardian if you are not over sixteen years of age to process your personal data. If you have booked your event using promotions that are subject to certain conditions, please note that we may ask you at the ticket offices of the park to provide us with the appropriate documents to verify compliance with these conditions (e.B. identity card, etc.). In these circumstances, this additional information will not be stored by those responsible.

In addition, we process your personal data in order to process (by telephone or e-mail) your requests to the data controllers and any incidents or complaints related to the booking of your event, as well as to reach you by e-mail, SMS or telephone to inform you of any circumstances that could affect your visit (e.B weather conditions, safety, public health issues, etc.). If, for the purpose of customizing your event (e.B. creating the menus served during your event), you provide information about food allergies and/or intolerances, please ensure that you do not provide this information together with personal data that could identify the person(s) affected by such intolerances or allergies, as the controllers will not process this information on a personal basis.

Legality basis: This processing takes place within the framework of the fulfilment of our contract with you for the booked event (terms and conditions of purchase). If you do not provide your personal data, we will not be able to process your booking. If, in order to customize your event (e.B. for the decoration of the venue), you voluntarily provide personal data of a child under the age of sixteen (16) (first and last name), you declare that you are his father, mother or guardian and give your express and informed consent to the processing of his personal data for the aforementioned purpose.

III. Management of bookings and procurement for visits to schools and groups

If you book a group or school visit via our online booking form, we process your personal data (first name, last name, postal code, e-mail address, telephone number, group or school name, address, city/city, payment method, personal data on the payment receipt and transaction data relating to your booking) in order to manage your booking and process your payment of the desired visit and to send you your booking confirmation and all relevant documents by e-mail Send. We will also ask about your age to make sure you are over sixteen (16) years old. If you are not, we must obtain the consent of your parent/guardian for the processing of your personal data in accordance with European data protection laws. If, at the time of booking your visit, you have taken advantage of offers that are subject to certain conditions, please note that we may ask you to provide us with additional documentation to confirm your eligibility for these offers (e.B. identity card, etc.). In these circumstances, this additional information will not be stored by those responsible. In addition, we process your personal data in order to respond (by telephone or e-mail) to your requests to the data controllers and to inform you of any incidents or claims related to the booking of your event, as well as to reach you by e-mail, SMS or telephone, to inform you of any circumstances that could affect your visit (e.B weather conditions, safety, public health issues, etc.). If, for the purpose of customizing your visit (e.B. creating the menus that may be served during your event), you provide information about food allergies and/or intolerances, please ensure that you do not provide this information together with personal data that can identify the person(s) affected by such intolerances or allergies, as the controllers will not process this information on a personal basis.

Lawfulness basis: This processing is carried out as part of the performance of our contract with you in relation to the visit (terms of purchase). If you do not provide us with your personal data, we will not be able to process the booking of your visit.

IV. Customer Care

If you send us a request or request for specific information about any of our products, services or events (first communion, birthday parties, corporate events, weddings, etc.), a proposal or request for information about a claim or incident resulting from the products you have purchased or booked, Services or events, we will process your personal data and the information contained in your request in order to process and respond to them in any way, including electronic methods (by e-mail or telephone). In addition, we will ask for your age during the booking process to ensure that you are at least sixteen (16) years old. This is necessary because European data protection legislation requires us to obtain the consent of your parent/guardian if you are not over sixteen years of age to process your personal data. If your request relates to a product, service or event you have purchased, we may also ask you (as part of the customer service process) for certain details about your purchase (transaction information, your ticket locator, date of purchase, type of product purchased, etc.) to ensure that your request is handled correctly.

Lawfulness basis: By contacting the controllers using one of the above methods, you expressly agree that your personal data may be processed for this purpose. You may withdraw your consent at any time in accordance with the procedures described in the "What rights do I have in relation to my personal data?" section of this Privacy Policy.

V. Transmission of surveys

When you purchase one of our products or services (including one of our events), the Data Controllers will send you surveys in any way, including electronic means (email, SMS, telephone calls), which serve to gain insights into the level of customer satisfaction with our products and/or services, their experience, to give customers the opportunity to make suggestions, and to enable us to conduct market research and analysis (quantitative and qualitative) to determine our positioning in the industry and the likelihood that our customers will re-purchase our products and/or services. The controllers will only process the data necessary for this process: e-mail address or telephone number, as well as any non-personal data collected in the surveys to which you have responded. For this purpose, the Controllers process personal data strictly necessary for this purpose, in particular your e-mail address or telephone number provided when making your purchase, as well as the non-personal data contained in the surveys to which you have responded.

Lawfulness basis: This processing is based on the legitimate interest of the controllers to receive customer feedback regarding the products and services they purchase, their needs and suggestions in order to determine the likelihood that they will receive these products and/or services or other similar products and/or services that we offer in relation to the leisure and hospitality industry, Repurchase our annual passes, events and activities and our position in the industry to identify areas to improve our products and/or services and the experiences of our customers and to make internal decisions to plan our business operations and activities. We believe that the interests and fundamental rights and freedoms of our customers are not affected, as we carry out this processing as part of our contractual relationship with them resulting from the purchase of our products and/or services. We use personal data and basic, non-sensitive information to the extent strictly necessary. We do not send surveys to anyone under the age of 16, and we only target customers who have recently purchased our products and/or services. As a result, we assume that by purchasing our products and/or services and after having been expressly informed about the processing of their personal data, our customers have a reasonable expectation regarding the processing of their personal data for this purpose. Customers may at any time object to the processing of their personal data or exercise other rights under applicable data protection regulations in accordance with the procedure described below under "What rights do I have in relation to my personal data?" of this Privacy Policy.

VI. Sending you marketing information, discounts and promotions

Only if you expressly authorize us to do so through one of the forms available on this website (e.B. online purchase form, contact or information request form, booking form for events, booking form for visiting schools and groups, newsletter subscription form, etc.), we will process your personal data in order to provide you with commercial information and information about discounts and promotions by any means, including electronic methods (e-mail, SMS, telephone), about products and services of one of the European companies of the Parques Reunidos Group (a list of these companies can be found in the section "Companies of the Parques Reunidos Group in Europe" of this Privacy Policy), in connection with the leisure or hospitality industry, annual passes or events carried out by one of these companies, also subject to prior profiling and analysis of your Preferences through automated decision-making so that we can suggest products and services to you that we believe may be of interest to you. In order to provide you with this information, the controllers process your first and last name, your e-mail address or your telephone number provided by you.

In order to ensure the quality of your data, the controllers use a two-stage verification procedure. If you consent to the processing of your personal data for this purpose, you will receive an email asking you to confirm your email and that your data may be processed for this purpose.

Profiling will be based on automated decisions to ensure that all commercial information, discounts and promotions you receive are of interest to you. We carry out this profiling according to our own sources, based on the stored information we have received directly from you (age, country and postal code), from your purchase history and the details of the products and/or services you have purchased and only if you expressly authorise us to do so by ticking the appropriate box in the data collection forms on this website (e.B. purchase form, Booking form, information request form, contact form or newsletter subscription form, etc.), from the information you have provided in the surveys in which you have participated.

Based on the above information, automated decisions are made based on your transaction history (type of products and services purchased, whether you are an annual pass holder or whether you buy food and drinks in the park or through our website), social and financial criteria (age of the customer and purchase history, from which it can also be determined whether you have children and, if so, the number of children based on the number of child tickets you have purchased - junior tickets), demographic criteria based on the data you provide directly (postal code provided at the time of purchase), the analysis of your reactions to our marketing communications (i.e. Your decision not to purchase the product offered) and - only with your express consent - your information that you provide in the surveys you answer (surveys that serve to determine your satisfaction and experience and to give you the opportunity to make suggestions about the products and/or services purchased, and which allow us to: Gain insight into our position in the market and whether you would be likely to buy our products and/or services again).

Profiling is not used to make automated decisions that have legal effects on you or otherwise significantly affect you. This profiling is only used to send you commercial information, discounts and promotions on products, services, events or activities of the Parques Reunidos Group that we believe may be of interest to you on the basis of the criteria described above.

Basis of legality: We process your data only if you give us your express consent to do so by ticking the box specifically provided for this purpose in the forms available on this website (e.B online purchase form, information request form, booking form for group and school visits, newsletter subscription form, etc.). Please note that you may withdraw your consent or exercise your rights at any time as described below in the "What rights do I have in relation to privacy" section of this Privacy Policy. In addition to the above methods, we would like to remind you that you can unsubscribe from these commercial communications by following the procedure provided to you for this purpose on each marketing communication that you have expressly authorized us to send.

If you have expressly given us permission to use the information in the surveys to which you have responded for profiling purposes and to send you relevant commercial information, you may also at any time exercise your rights and withdraw your consent or exercise your rights of objection in accordance with the procedure described in the "What rights do I have in relation to privacy?" section of this Privacy Policy below.

We would also like to remind you that you can also object to profiling based on automated decisions, request human intervention, express your point of view, clarify questions about automated decisions and lodge an objection by sending your request to the Data Protection Officer, following the procedure indicated below in the section "What rights do I have in relation to my personal data?" of this Privacy Policy obey.

VII. Use of information collected in surveys as an additional means of profiling

If you have expressly given us your consent via one of the forms contained on this website (online purchase form or booking form for events, groups and school visits), we will process your personal data (e-mail address and telephone number) and any non-personal data collected in the surveys in which you have participated (surveys designed to determine the level of customer satisfaction with the products purchased and/or To identify services, their experience and to give customers the opportunity to make suggestions and allow us to carry out market research and analysis (quantitative and qualitative), to find out our positioning in the industry and to determine whether our customers are likely to buy our products and/or services again) are used as an additional parameter for creating a profile and for analyzing your preferences to ensure that we send you relevant promotional information, discounts and promotional information by any means, including electronic means (e-mail, SMS and telephone calls), about the products and services of the European companies of the Parques Reunidos Group (a list of these companies is contained in the section "European companies of the Parques Reunidos Group" in this Privacy Policy), which are related to the leisure and Hospitality, parking passes, events and activities of these companies in accordance with your preferences and if you have previously authorized us to do so.

Your profile will be created based on the following parameters: your transaction history (type of products and services purchased, whether you are an annual ticket holder or whether you buy food and drinks in the park or through our website), social and financial criteria (customer age and purchase history, from which the responsible persons can also determine whether you have children and, if so, the number of children based on the number of children you have purchased - junior tickets), demographic criteria based on the data you provide directly (postal code provided at the time of purchase), the analysis of your reactions when you receive a commercial communication (i.e. Your decision to purchase or not the product or service offered by this commercial communication) and, only with your express permission, to respond to the information without personal data you provide in the surveys you have selected.

Please note that based on your profile, automated decisions are made to suggest you commercial information, discounts and promotions for products, services and events that we believe may be of interest to you according to the above parameters. In any case, this profiling will not be used to make automated decisions that have legal effects on you or otherwise significantly affect you.

Legal basis: We will only process your data if you give us your express permission to do so by ticking the box provided for this purpose in the online ticket or event purchase form or in the booking form for group and school visits, and if you have expressly authorised us to send you commercial information in accordance with the conditions set out in this Privacy Policy. Otherwise, this processing will not take place.

If you do not agree that the information provided in surveys may be used as additional criteria for profiling, you may withdraw your consent or exercise your right to object by following the procedure indicated below in the "What rights do I have in relation to personal data?" section of this Privacy Policy.

We would also like to remind you that you can also object to the creation of a profile based solely on automated decisions, request human intervention, present your point of view and clarify any questions about automated decisions and object to it by sending your request to the DPO of the Controller, stating below in the section "What rights do I have in relation to my personal data?" of this Follow the procedures described in the Privacy Policy.

Finally, your data will also automatically cease to be processed for the purpose described in this section if you ask us to unsubscribe from our commercial communications through any of the methods provided to you in each commercial communication you receive or through any of the methods described in the "What rights do I have in my personal data?" section of this Privacy Policy.

VII. Use of cookies and related technologies

On this website, the controllers use their own and third-party cookies and similar technologies (HTTP cookies, pixel trackers and premises and local shared), which means that the controllers may process and store information and personal data about the users when they browse this website, in accordance with the purposes and settings made available to users at all times.

For complete information about our use of cookies and similar technologies and the processing of your personal data, please visit our Cookies Policy.

IX. Compliance with legal obligations

If you provide personal data through the means available on this website, this personal data and, if applicable, the information related to the purchase of one of our products, services or events will be processed so that the controllers can comply with the legal obligations arising for them from the contractual relationship with you and the processing of your personal data. Such obligations arise, among other things, from tax, data protection, commercial law, consumer protection law, information society services and e-commerce, civil law and accounting regulations.

The personal data provided by you will only be processed to the extent required by the controllers to fulfil the applicable legal obligations. This personal data may include: your name, surname, ID, email, telephone number, postal code, country, address, information about purchase or booking transactions (city, date, means of payment, proof of payment and reservation details), browsing and device data in accordance with the provisions of the Cookies Policy, criteria, mechanisms and logic used to create automated profiling decisions, as well as any other personal data that may have been generated and which the controllers must process in order to fulfil their legal obligations.

Lawful basis: to comply with legal obligations applicable to controllers under European Union law and/or applicable national laws. Without your personal data, controllers would not be able to adequately fulfil their legal obligations or comply with legal obligations arising from their relationship with you or from the processing of your personal data.

 

III.- HOW ARE THE RETENTION PERIODS OF MY PERSONAL DATA DETERMINED?

If your personal data is processed for the purposes of managing the purchase of products and / or services, managing bookings, contracts and events (birthday parties, weddings, first communions, corporate events, etc.) or managing bookings and contracts for visits to schools and groups, these personal data will be processed for the duration of the contractual relationship with you for the purchased product and / or service or processes the contractually agreed event. If you provide the personal data of a child under the age of sixteen (16) (including his/her first and last name and age) for the purpose of customizing your event (e.B. decoration), please note that the controllers will only keep this personal data for as long as necessary to customize your event and until it is completed, unless you decide to withdraw your consent or exercise your right to object to processing as the child's parent or guardian; in this case, we will implement your request.

If your personal data is processed for the purpose of customer service, the controllers will keep your personal data for as long as is strictly necessary for the processing and fulfilment of your request. If you submit a complaint, your personal data will be processed for as long as is strictly necessary to properly process your complaint. Thereafter, your personal data will be blocked in accordance with the procedure described later in this section in order to address any liabilities arising from your claim and only for the period of the applicable limitation period.

If the controllers process your personal data in order to send you surveys, they will keep your personal data for up to 12 months, unless you request that your personal data be deleted or you object to the processing in any other way, in which case your personal data will immediately cease to be processed for this purpose.

If you expressly consent to receive commercial information and information about discounts and promotions under the conditions described in this Privacy Policy, your personal data will be processed exclusively for this purpose, until you withdraw your previously given express and informed consent, we will receive a request to unsubscribe from any of the commercial communications for this purpose, that you will receive, send the means provided or until you exercise your rights of cancellation, opposition and your right not to be subject to automated decisions, including profiling. In all these cases, your personal data will no longer be processed for this purpose.

If you expressly agree to use the information collected in surveys as an additional means of profiling under the conditions set out in this Privacy Policy, your personal data and non-personal information contained in such surveys will only be processed for this purpose until you withdraw your explicit and informed consent or until you ask us to unsubscribe from any of the in any of the marketing communications you will receive or until you exercise your right to erasure, opposition or your right not to be subject to automated decisions, including profiling. In all these cases, your personal data will no longer be processed for this purpose.

If your personal data are no longer relevant to the purposes for which they were collected, or if you withdraw your consent or exercise your right to erasure or object to processing, controllers will properly block your personal data (identification and reservation of personal data, taking technical and organisational measures to prevent their processing, including their inspection) in order to make them available, if necessary, to the competent public authorities and, in particular, to the competent data protection supervisory authority, judges or the public prosecutor's office during the limitation periods for legal action that may result from the relationship with you or from the processing of your personal data, and/or the retention periods established by law in accordance with European Union law and/or national rules. After expiry of these periods, we will carry out the physical and irretrievable deletion of your personal data.

IV.- TO WHOM WILL MY PERSONAL DATA BE DISCLOSED?

Only if it is necessary to comply with any legal obligations or to comply with legal retention periods, your personal data may be disclosed to competent public authorities, in particular to the competent data protection control authority, judges, courts or the public prosecutor's office in accordance with European Union law and/or national regulations.

Controllers rely on third-party service providers who may also process your personal data to provide services related to the purposes of which you are informed, including but not limited to, information security, customer relationship management (CRM), technology, legal advice, marketing, customer service, professional services and IT companies. These providers only access your personal data in order to provide their services on behalf of the controllers, following the instructions of the controllers at all times and never being authorized to use this data for their own purposes and/or unauthorized purposes. One of these providers is Salesforce, a global company that provides cloud marketing platform services. If you provide your personal data through one of the forms available on this website (with the exception of the online ticket purchase form) or you agree to receive commercial information or that the information you provide in surveys will be used as an additional means of creating your profile in order to send you this commercial information, Salesforce will process your personal data on our behalf within the European Economic Area (EEA) and in compliance with applicable European data protection regulations. In exceptional cases, e.B. in the event of a disaster recovery situation (i.e. the process of recovering data and functionalities lost in an accident or man-made disaster), Salesforce may also provide its services through companies outside the EEA, for which your personal data may need to be processed in countries that do not provide a standard of protection equivalent to the European level of data protection, in these cases, controllers have entered into binding contractual obligations with Salesforce that guarantee the implementation of appropriate security measures to ensure that your personal data is processed at all times with an adequate level of protection comparable to the level of protection required in the EEA (standard contractual clauses on data protection approved by the European Commission in accordance with the European Data Protection Regulation (GDPR), additional security measures in accordance with Decision C-311/18 of the Court of Justice of the European Union and subject to certification mechanisms). For more information, please contact the Data Protection Officer at one of the addresses (postal or email) indicated in the "What rights do I have in relation to my personal data?" section of this Privacy Policy. Please remember that you may withdraw your consent at any time and/or exercise your rights in accordance with the provisions of the relevant section of this Privacy Policy or request the withdrawal of our commercial communications through any of the methods provided to you for this purpose in any commercial communication you will receive, if you have given us your express consent to do so.

V.- WHAT ARE THE EUROPEAN SUBSIDIARIES OF THE PARQUES REUNIDOS GROUP?

If you expressly agree to receive commercial information and information about discounts and promotions about products and services of the European companies of the Parques Reunidos Group related to the leisure and hospitality industry, annual passes, events and activities of these companies, also subject to prior profiling and analysis of your preferences via automated decisions, in order to ensure that we Information about the products and services that we believe may be of greater interest to you, you should know that these companies are based in the European Union and their main activity is the management and operation of amusement parks, water parks, zoos, aquariums and travel-related services, such as.B.dem sale of hotel packages and tickets for parks and leisure centers of the Parques Reunidos Group. Specifically, these are the following companies:

  • Spanish companies of the Parques Reunidos Group: Parques Reunidos Servicios Centrales, S.A. (Parks Pass); Parque de Atracciones Madrid, S.A.U. (Parque de Atracciones Madrid); Madrid Theme Park Management, S.L.U. (Parque Warner y Parque Warner Beach); Gestión Parque de Animales Madrid, S.L.U. (Faunia); Zoos Ibericos, S.A. (Zoo Aquarium Madrid); Parques de la Naturaleza Selwo, S.L. (Selwo Aventura y Hotel Selwo Lodge); Aquópolis Cartaya, S.L.U. (Aquópolis Cartaya); Leisure Parks, S.A. (Aquópolis de Villanueva de la Cañada, Aquópolis Costa Dorada - Vilaseca, Costa Dorada-, Delfinario Costa Dorada – Vilaseca, Costa Dorada, Selwo Marina Aquópolis de Sevilla, Aquópolis de Cullera, Aquópolis de Torrevieja, Teleférico de Benalmádena); Mall Entertainment Centre Acuario Arroyomolinos, S.L.U. (Atlantis Aquarium); Mall Entertainment Centre Murcia, S.L.U. (Nickelodeon Adventure Murcia); Travelpark Viajes, S.L.U. (products and services related to packages that combine entrance fees to parks and leisure centers of the Parques Reunidos Group and hotel accommodation bookings).

  • Other companies of the Parques Reunidos Group: Italia - Parco della Standiana S.R.L (Miraiblandia y Mirabilandia Beach) and Travelparks Italy, S.R.L. (products and services related to packages that combine entrance fees to parks and leisure centers of the Parques Reunidos Group and bookings of hotel accommodation); Norway - Tusenfryd A/S (Tusenfryd) y Bø Sommarland AS (Bo Sommarland); Belgium - Bobbejaanland, B.V.B.A (Bobbejaanland); BonBon-Land A/S (BonBon -Land); Germany - Movie Park Germany GmbH and Movie Park Germany Services GmbH (Movie Park), EVENT PARK GmbH (BELANTIS), Nature Park Germany GmbH (Vogelpark Walsrode), Tropical Island Management (Tropical Island) and TI Hotel Asset GmbH (Tropical Island Hotels); The Netherlands - Attractie- at Vakantiepark Slagharen B.V. (Slagharen y Slagharen Beach); France - Marineland SAS (Marineland, Aquaplash Marineland, Marineland Resort and Kids Island) and LB Investissement (Aqualud); England- Grant Leisure Group LTD (Blackpool Zoo), Real Live Leisure Company LTD (The Bournemouth Aquarium y Aquarium of the lakes) and Lakeside Mall Entertainment Centre Limited (Nickelodeon Adventure-Lakeside).

VI.- WHAT RIGHTS DO I HAVE FOR PERSONAL DATA?

You can exercise your right of access, rectification, opposition, limited processing, portability and, if necessary, Your right not to be subject to automated individual decisions, including profiling, by sending your request by post to zur Weißen Mark 1, 04249 Leipzig, Germany or by e-mail to datenschutz@BELANTIS.de. In any case, please attach a copy of your identity card or equivalent document so that we can verify that you are the owner of the personal data on which your request is based. In the case of processing based on consent, please note that you can withdraw your consent at any time or object to the processing of your data in accordance with the procedure described in the previous paragraph.

If you have expressly authorized us to send you commercial information or information about discounts and promotions, even subject to prior profiling and analysis of your preferences through automated decisions on relevance, you may also unsubscribe from this type of communication by using the methods provided to you for this purpose in any commercial communication you will receive, can be provided.

Finally, we would like to point out that you can also inform us that you do not wish to be subject to decisions based solely on the automated processing described above, or ask us for human intervention, express your point of view, ask questions about automated decisions or object to them by sending your request to the Data Protection Officer at one of the addresses indicated in this section.

VII.- HOW DID YOU COLLECT MY PERSONAL DATA?

The personal data processed by the controllers are provided directly by you as the data subject via this website and/or during the relationship with you.

If you provide personal data from third parties, you agree to obtain their express and informed consent to provide their personal data to the data controllers in accordance with the provisions described in this Privacy Policy.

VIII.- MINORS

Children under the age of sixteen (16) are not eligible to purchase or book our products, services or events on this website.

However, if, as a result of purchasing one of our products, services or events available on this website, and in particular following an event, you voluntarily decide to provide personal data of a child under the age of sixteen (16), you, as a father, mother or guardian, will be deemed to have given your express and informed consent to the processing of personal data in the context of the processing of your purchase. in accordance with the provisions of this Privacy Policy.

IX.- HOW DO I FILE AN OFFICIAL COMPLAINT ABOUT THE PROTECTION OF PERSONAL DATA?

You can lodge a complaint with the Data Protection Control Authority (Saxon Data Protection Officer) under saechsdsb@slt.sachsen.de in order to protect your rights whenever you deem it appropriate. However, we advise you to first contact our Data Protection Officer at datenschutz@BELANTIS.de for assistance with your request and to clarify an incident related to the processing of your personal data.

This Privacy Policy was last updated in May 2021

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